Today in the New York Times: Me
July 25th, 2008Complaining Bloggers Have a Cable Company’s Ear - NYTimes.com: “”
Lyza Gardner, a vice president at a Web development company in Portland, Ore., used Twitter to vent about a $183 cable bill last month. (The bill was prorated for almost two months of service.) Her comment — “very angry at Comcast” — set off Mr. Eliason’s search tool, prompting him to type out his typical reply: “Can I help?” The response caught Ms. Gardner off guard.
“It’s one thing to spit vitriol about a company when they can’t hear you,” she said in an interview. It’s another, she said, when the company replies. “I immediately backed down and softened my tone when I knew I was talking to a real person.”
I have effectively waited all my life to be called Ms. Gardner by the New York Times.
July 25th, 2008 at 10:44 am
Wow, cool. How’d they find you?
July 25th, 2008 at 10:47 am
Ha. How do you think? Twitter. Hee.
July 25th, 2008 at 12:01 pm
First words in the OED, now you’re “Ms. Gardner” to the NYT.
The word “distinguished” comes to mind.
July 26th, 2008 at 8:03 am
I read that story in the Times; I read it every morning and saw your name. How does it feel to be a Person of Interest, Ms Gardner?
July 26th, 2008 at 10:22 am
Do you agree with this blogger that the Valleywag post was racist?
http://www.michaelcrook.org/blog/2008/07/26/owen-thomas-hates-white-people/
BTW, you’re very pretty! LOL…
July 26th, 2008 at 12:42 pm
How neat is that?!
July 29th, 2008 at 9:28 pm
Just sent an e-mail reply to the ValleyWag, I’ll share it with you if you send me an e-mail. I thought they delivered a low blow.